Last Updated: April 2024. These terms apply to all international B2B transactions between Ayushkama and our global import partners.
All goods leave our facility with a laboratory-verified Certificate of Analysis (COA). Buyers may appoint third-party inspectors (e.g., SGS, Eurofins) at the loading port. Once the goods are sealed in the container and the Bill of Lading is issued, quality claims must be supported by NABL-accredited laboratory reports from the destination country.
Unless otherwise agreed in the Proforma Invoice, all sea shipments follow Incoterms® 2020 (CIF/FOB). Ayushkama is responsible for securing genuine Phytosanitary and Organic Transaction Certificates (TC). We are not liable for delays caused by destination country customs or internal distributor handling errors.
For OEM/Private Label orders, the Buyer warrants they own the intellectual property of the logo and brand artwork provided. Ayushkama provides the raw material and packaging labor only. We reserve the right to refuse artwork containing false health claims that violate destination market regulations (e.g., FDA/EFSA).
These terms are governed by the Laws of India. Any disputes arising shall be settled via binding arbitration in accordance with the International Chamber of Commerce (ICC) rules. The seat of arbitration shall be Mumbai/New Delhi, India.
For high-volume annual contracts exceeding 20 FCLs, we offer customized bilateral trade agreements. Contact our Legal Desk.